Separate tools are not always a problem
Specialist applications can be useful when they solve a focused need well. The question is whether the information crossing between them remains accurate, timely, and understandable. Count the manual handoffs before deciding that consolidation is necessary.
Look at the hidden coordination work
Repeated customer entry, spreadsheet exports, and manual stock updates take time. More significantly, they create delays between an event and the information another department uses. Ask teams how they resolve conflicting records and which reports require manual preparation.
Compare three approaches
You can retain the existing tools and improve the process, integrate selected systems, or consolidate connected workflows into an ERP. Integration may preserve useful specialist functionality, but requires ownership of data mapping, error handling, and ongoing compatibility. ERP can simplify shared records, but introduces migration and adoption work.
Choose around the operating model
Document which system owns each important record and which applications depend on it. Compare implementation effort, ongoing maintenance, access controls, and reporting needs. The best decision is the one that supports your team’s work with a manageable level of complexity.